- OUTLOOK CRASHES WHEN OPENING ADDRESS BOOK HOW TO
- OUTLOOK CRASHES WHEN OPENING ADDRESS BOOK UPDATE
- OUTLOOK CRASHES WHEN OPENING ADDRESS BOOK MANUAL
- OUTLOOK CRASHES WHEN OPENING ADDRESS BOOK WINDOWS
Outlook Known issues in August 2022 updates Other Outlook issues affecting email messages, attachments, and features Outlook known issues in the June 2017 security updates Outlook issues after connecting Outlook to Jump to each section on this page for specific Outlook issue:
OUTLOOK CRASHES WHEN OPENING ADDRESS BOOK WINDOWS
Check out this article: Resolve Outlook for Windows issues with automated troubleshooting tools Lessįor issues that are not covered on this page, we have multiple tools to help you automatically diagnose and fix a range of Outlook problems. Waiting it out does not have any effect as Outlook does not recover and remains frozen until terminated via task manager.Outlook for Microsoft 365 Outlook 2021 Outlook 2019 Outlook 2016 Outlook 2013 More. I've reviewed the log files on the affected workstations, and there's nothing whatsoever to indicate any errors or conflicts, Outlook simply freezes under a specific and reproduce-able normal usage steps.
OUTLOOK CRASHES WHEN OPENING ADDRESS BOOK UPDATE
What I was trying to ask in my original post was that I am curious if in the case of an app update to the Hubspot plugin being released, I would assume that it would automatically update through the 365 tenant like other centrally deployed apps do, so I was asking *if* there was an update and if so, is it designed to auto-update the clients in the 365 environment or would additional steps need to be taken by the tenant admin, and if yes, then there should be an update bulletin for admins to reference and where would I find that (I looked and didn't find anything). It appears to be a program or memory allocation issue, and it's a rather large and complicated undertaking to remove it from the tenant and re-add it without significant impact to the users, which isn't my first choice in troubleshooting this issue.
I'm not sure I see any point in uninstalling and reinstalling, as this issue spans all of our users who use hubspot in this capacity, and it's worked without issue since we originally migrated to Hubspot, but perhaps I worded my intentions wrong in the original post, but I have no reason to believe that it's an installation/corruption issue. To confirm, we are using the Office365 add-in which is centrally deployed. Has anyone here run into these issues and have a resolution? Please let me know, thank you! Google and hubspot searches didn't help answer these questions. I'm also unclear on this process, and additionally wondered if there was a possibly an update to the plugin and how that would be deployed (or is it automatically deployed because it's in 365?).
OUTLOOK CRASHES WHEN OPENING ADDRESS BOOK HOW TO
Sales support suggested we uninstall/reinstall the hubspot plugin, but weren't familiar with how to do that in a 365 deployment.
OUTLOOK CRASHES WHEN OPENING ADDRESS BOOK MANUAL
Using manual deletion methods, I was able to delete everything except one log file, so that should have been good enough, but the outcome did not change after that anyways. I also tried the suggestion here:īut that failed in the sense that some of the files were still in use, and I found no 'SideKickTrapWPF' process running, so it isn't possible to kill it. I went through the help pages for Outlook issues, but most of the resolutions either didn't help or didn't apply. Most specifically, after clicking on 'new email' and then putting a name or group into the TO: field, when clicking or tabbing to go to the next field (and also when the hubspot frame loads up info), is the moment when Outlook as a whole just freezes. Sometime in the last 7 days, users started experiencing outlook crashes when attempting to create a new email. Once the users logged in, everything was very smooth. We deployed the hubspot integration via our 365 tenant, which added the button in Outlook (all clients are on Outlook 365). We have been using Hubspot for about 3 months.